Joe Tichenor Projects

Acworth

“Mr. Tichenor and his crew of installers delivered everything they said they would. I suggest that anyone in the market for replacement windows be sure to consult with him before they go anywhere else. Joe and his staff were courteous, efficient, and above all helpful with all questions and concerns I had ranging from finance to clean-up. Overall a fantastic experience and I recommend him and his crew with no hesitation at all.”

 

Acworth

“I actually started the project over a year ago and had to postpone due to the economy. Joe was very informative and knowledgeable. He provided me his perspective on what needed to be done but never pressured me to make a commitment. The actual job went smoothly and we’re very happy with the outcome.”

 

Acworth

“I chose CRSI over several other competitors because of past experience and price. Joe gave me a very comprehensive estimate on different options that I was considering based on my budget. As it turned out, their price was low enough that I could replace all the windows. We established a time frame for installation but an earlier opening became available. The installation went smoothly and I’m completely satisfied with the results.”

 

Acworth

“Our windows were installed quickly by a very personable crew who understood my questions and responded appropriately. CRSI was the ONLY company that offered a ballpark estimate in response to the measurements I submitted over the internet. After visiting our home Joe’s quote was exactly the same as his emailed estimate and was 1/3 of the price quoted by a reputable national company that was selling the same window. Joe personally followed up and performed a couple of insignificant touch ups that we could have overlooked. We highly recommend CRSI and plan to use them again!”

 

Acworth

“Joe responded to my call within minutes, came out to the house within a couple of days to look at windows , we were given a price for complete work that same day . We decided to have all of the windows replaced at the same time . I called Joe back , he came back out again to double check and get measurements . Windows were ordered and installed within couple weeks of first call to them . No pressure just a honest straight forward easy to deal with company and person . Joe took time to answer all questions we had . No money was asked for until job was complete and checked by Joe himself and me . When the crew arrived to install Joe met Danny and his crew and checked with them and myself during the day to see how it was going . The crew installed all windows in one day ! Do yourself a favor and call them first , they have a better product for a lot less than most others , very easy to do bushy with .”

 

Alpharetta

“I had 7 different companies come and gave me estimation and did a lot of research. CRSI offered the best price. They also provided a list of customers they had already installed the windows for. I went to three houses and looked at the windows they had replaced and I really liked the job. Joe and his team are VERY PROFESSIONAL and did a PERFECT job replacing my windows. I love the job they did. Joe is very patient, spend extra time and paid extra attention in installing the windows to make them look perfect and absolutely did a perfect job. They were very polite, quick and cleaned after them. They installed the blinds after they finished.”

 

Alpharetta

“We are extremely satisfied with everything about CRSI Windows. The quality, price, installation and clean-up. No complaints at all. Our home looks better than new. I highly recommend CRSI to anyone thinking of upgrading their windows. Thank you, Thank You, THANK YOU for a job well done!!!”

 

Alpharetta

“The job ran like clockwork.  After selecting CSRI Joe did an excellent job of keeping us notified of the process.  The windows arrived on time and he scheduled installation right away.  The installation crew was excellent.  They worked quickly and clean and had the job completed same day.”

 

Alpharetta

“We couldn’t be happier with our new windows.  The quality, price, installation and clean-up, all done in a highly professional manner.  Our house didn’t look this good when it was brand-new!!! Thank you so much for a job well done!”

 

Alpharetta

“They did an excellent job. When they ran into an issue with size of the new french doors, they handled it with no problem. They also went above and beyond the call of duty to repair 2 of my existing exterior doors. Joe from CRSI actually suggested that he do adjustments to save my existing door instead of purchasing a new door, which obviously saved me money!”

 

Alpharetta

“All windows replacement completed in a day, the outside trims completed the next day, all works done efficiently and professionally.”

 

Alpharetta

“We had all of our windows replaced and outside trim around windows recapped with CRSI. They did such a beautiful job with the recapping that we had them replace the trim around two outside doors as well as our chimney trim.

Joe Tichenor and his team at CRSI were recommended to us by a number of our neighbors who have replaced their windows. Joe was very professional from the start, spending time with us looking at a variety of Simonton windows. He is patient and so easy to work with, returning calls immediately, answering all of our questions, and visiting the job site on a number of occasions during the installation to make sure everything was running smoothly. He does not have the typical salesman personality so we never felt pressured by him and he worked with us to save money wherever it was possible without losing the quality of the windows that we wanted. We were also very impressed with Danny King, who installed all of our windows in two days with his two man crew. The capping around the windows was perfect, so we had him cap the chimney trim and two outside doors as well.  He installed a large palladium window over our front door and it looks beautiful. He really does strive for perfection and this shows in the quality of his work. His crew was friendly and professional and the clean-up was spotless. Both Joe and Danny encouraged us to call them if we had any future problems with the windows or capping. We were extremely happy with CRSI and would highly recommend them for replacing windows in the future.”

 

Alpharetta

“Joe and his crew did a fabulous job.  The job price was lower than most of the estimates I received.  The crew showed up on time, worked diligently to remove old and install new windows…even replaced some rotten wood in framing to make sure installation was perfect.  Can’t say enough about these guys.  I wish that every contractor I used for every project handled themselves like Joe and his crew.  Don’t hesitate to use them…you’ll be happy you did!”

 

Alpharetta

“Joe had his crew come out and replace 10 windows on my house. They did a good job and cleaned up before they left. Joe sold me on the Simonton window that he carries. His crew came out an installed 10 of them for me. I am very pleased with the finished product.”

 

Alpharetta

“Replaced three double hung windows for bay window and a 47″ x 52″ tempered picture window over tub. Used Simonton Asure Thermal Vinyl windows with low-E glass, argon gas, foam wrap and screens. All external window frames were capped. Job was done on time, on budget.  Workmen were very professional.  Joe was also onsite during the installation.”

 

Alpharetta

“He replaced 33 windows in my house. Joe is a very nice guy who I felt was honest with me. Joe was not the cheapest, and not the most expensive. Joe had done several homes in my subdivision, everyone was happy with his work. The crew came in did the windows was friendly, clean, neat and I felt safe with them. Do use Joe, his price was good, the work was good, and the windows are good. I did have two window panes develop a stress crack, which Joe ordered and replaced both at no charge. Nice to have an honest guy that honors his warranty. I will use him again for other work in my home.”

 

Alpharetta

“CRSI did an excellent job.  They are well known in our area because it seems like everyone uses them and everyone is very satisfied with their services.  They showed up as scheduled, did a quality job and they were very professional.  I would highly recommend them.”

 

Alpharetta

“Typically I would not go with the low bidder, but I was most comfortable with Joe.  His price was considerably lower than the other two bidders but I could tell he was straight forward without the pushy sales approach. His crew was great and VERY professional. Had an issue with one window that got held up at the factory and Joe insisted that I do not pay until the job is complete. He came and installed the window several weeks later and even knocked a few hundred off the bill. Unlike other window installers, Joe’s crew comes in the house to ensure a proper seal and he takes down AND reinstalls all window treatments….incredible timesaver!!! I have already recommended CRSI to a friend who is having Joe install his windows”

 

Alpharetta

“We were very, very happy with the work that Joe and his crew did. Joe was pleasant to work with and the windows came in as ordered (we modified a couple of things) and Joe’s crew cleanly and efficiently installed them. The guys were polite and easy to work with. They cleaned up after themselves and were done in a couple of days. Our windows were installed in 2007 and we have not had any problems with them. Before we used Joe’s company, I called 10+ references on a list of people who had used them. They were living all over the Atlanta area. Not only was everyone happy with Joe’s work, several people told me that they had referred other family members to him and they were also happy with his work. I have given his name out to neighbors and would not hesitate to use him again.”

 

Alpharetta

“This was the 5th quote I got to replace some specialty sized windows that were leaking.  I had several other companies that either said the job was not big enough to come out or quoted much more for the exact same product.  Joe came out on the scheduled date and was on time and quoted us a fair price.  He was in touch through the entire process.  We were so impressed we recommended him to a friend, who will also use his company.  Would call them again in the future.”

 

Alpharetta

“CRSI did a fine job with my windows, siding and paint. I was very satisfied with their workmanship. Overall it went quite well. I received a timely estimate and then they performed the work as agreed.”

 

Alpharetta

“Joe came out to replace most of our windows in our new (OLD) home. The job was done quickly and professionally. They cleaned up after themselves and we very courteous while in our home. Great job!!”

 

Alpharetta

“Joe came out and assessed several windows that are leaking water when it rains.  I thought I would need to replace them; however, he told me that was not necessary and described how I should go about fixing the problem  for a substantially reduced expense.  Based on this experience I believe Joe is an honest man and will not try to sell you new windows if you don’t need them.”

 

Alpharetta

“Replaced old wood windows with new Alside Mezzo windows. Their quote was not the lowest – but Joe was the most responsive to my concerns. He was prompt in responding to my queries. All appointments were kept promptly and the installation went without a flaw. His crew was punctual and quick. I really like the look of the new windows.”

 

Alpharetta

“We had the house estimated for exterior painting and replacement for 5 windows. The gentlemen at CRSI were very professional and quick with the estimates. The exterior painting project, including pressure wash, prep work, sanding and priming was complete in 1 week.

The 4 replacement windows came in quickly, were replaced in a couple of hours, cleanup was excellent. The large oval window took longer to come in but when it did, the job was completed very quickly as well as the cleanup. The company is excellent to work with and keep you updated of all progress. It was a very professional experience, Joe and Matt are very easy to work with and the house looks great.”

 

Alpharetta

Joe Tichenor did a wonderful job replacing the windows. He was able to work with us and provide a quality product. His crew as well is professional, courteous and left the work area spotless. I have recommended them to others and highly recommend Joe Tichenor and CRSI now.

 

Alpharetta

“Joe had two crews came, removed and put up the siding all in one day, that included new boards for the attic that were not there when house was built. Joe was very courteous, helpful, and did extra works that were not contracted.  He was a real joy to work with, we all had good time when he introduced me the best pizza in town that we got for the crews. Joe has great leadership, coordinator always taking care of homeowner’s need. The whole project went better than expected with the best price.  Thank you, Joe. :)”

 

Alpharetta

“We decided to replace 25 windows in our house. We got estimates from eight companies and we were not aiming only for a good price, but also for the company’s reputation. I was looking for a company with less complains as possible, so I investigated companies in websites, such as BBB, Kudzu and Angie’s list. I checked each one of the eight companies and CRSI had Grade A in all review types on Angie’s list. We spoke with Joe Tichenor and we felt comfortable because he was not pushing to sell his windows, but  he was interested in helping us with remodeling ideas.

After selecting our windows, he provided us an estimate which was reduced later on because the windows manufacture gave him a discount, and he passed the discount on to us (this is something that we don’t see every day!).  He also provided us a list with hundreds of references, and we contacted a few in our area. My main questions to his previous customers were when they had done the job because I was looking for someone with the windows replaced for at least 2 years.  I also asked if there were any later adjustments made. For my surprise, there were 3 references with windows installed for more than 3 years. One of them had to later replace one sash, which Joe did in timely manner. All of them remembered Joe as a person with exceptional principles, extreme responsible and passionate for his job.  At that point, we decided to close the deal with CRSI.

When the windows arrived (in less time that we expected), Joe contacted us promptly and scheduled the windows replacement. His team was punctual, polite, fast, precise and very attentive to all our questions. They replaced our windows and exceptionally cleaned after the work was done. At the end CRSI left us with an impression of highly skilled level professionals. My wife and I decided to give Joe authorization to use us as reference (one more satisfied customer to add to his list). We still have nine more windows to replace in our house and for sure we will call Joe again.”

 

Alpharetta

“A++ work…Had CRSI come out to replace some of my windows. I liked that Joe the owner personally oversaw the entire process, made sure that I was completely happy with the work, before he collected a cent. I will definitely use them again for my home improvement needs.”

 

Atlanta

“Everything went great. I originally contacted Joe in 2014 for an estimate on new windows. We finally got around to doing it this year, and things went very smoothly. It took a few weeks for the windows to arrive which was fine, and once we set a date for installation Joe and his crew were able to install them in one day. The crew were polite and professional and they kept things very clean. By the end of the day, you hardly knew anyone had been there. The windows were a major upgrade and improvement on my original windows from 1988. We’re looking forward to a warmer winter and cooler summer inside, and the street noise has all but disappeared. As a realtor, it’s nice to have contractors to call, and I’m happy to say that I now have a “window guy” who does a great job.”

 

Atlanta

“Joe Tichenor is absolutely amazing! I had 8 window estimates in 7 days. Joe won the job for several reasons: he was professional, courteous, and most importantly, helpful and honest. His crew installed my windows today. They look wonderful, better than I ever even imagined that they would. Joe came and oversaw the process as well. The entire experience was so pleasant. Joe helped me to feel 110% confident in my window selections and I’ll eagerly recommend him to anyone that I learn needs windows. Thank you, thank you, thank you!”

 

Atlanta

”We replaced every single window in our 1950s home.  Our only regret is that we didn’t use this company sooner!!!  Our heating/air bills have drastically changed for the better.  The outside street noise stays outside. The company was wonderful to work with — on time, clean, and quality work.   VERY IMPRESSIVE!”

 

Atlanta

“Perfect advice. Didn’t try to push us to do more windows than we needed.”

 

Atlanta

“I had heard about CRSI through a neighbor, who had nothing but praise for Joe and his crew. I had made an appointment with Joe Tichenor, the owner, for an estimate. Joe arrived as scheduled and he sent me the estimate the same day. We arranged to have the windows replaced about a week later. Joe and his crew were punctual; they removed all of my old windows and replaced them with my new energy efficient Simonton windows. I couldn’t believe how quickly the crew had installed them and cleaned up the old windows, which they took with them (a plus!). I could not be happier with the service I received and my new beautiful windows. It was so refreshing to deal with the owner directly. Joe was available for all of my questions. Thanks to Joe and his crew!”

 

Atlanta

“I got CRSI to replace some specialty sized windows that were leaking. I had several other companies that either said the job was not big enough to come out or quoted much more for the exact same product. Joe came out on the scheduled date and was on time and quoted us a fair price. He was in touch through the entire process. We were so impressed we recommended him to a friend, who will also use his company. Would call them again in the future.”

 

Atlanta

“I called around to several window companies. I wanted to replace my wood windows with vinyl. Joe came out to give me an estimate and was able to get back to me in a timely manner. He explained to me the benefits and the cost savings down the road by switching to vinyl. I am very happy with the product. The guys came out to install them, cleaned up and were out of there without being able to tell anyone was working there. I would highly recommend them.”

 

Atlanta

“Joe was the first person who was able to give me a good, honest estimate on the spot. The others couldn’t give me a good estimate on the spot, even though they claim to have been doing this kind of work for years. Their prices were not as good, they took a long time getting back to me, and one sent a salesman who never installed a window himself — it was nearly torture to sit through his presentation.  Another said they had a special buy 2 get the 3rd free; at a price Twice the amount of Joe’s.  In the end, Joe was the most honest person.  I’m thrilled with my new windows. Thanks for offering this service.”

 

Atlanta

“We hired CRSI about ten years ago to replace the old siding on our home.   People we didn’t even know, who were just taking their walks in the neighborhood, would stop us to tell us how great the house looked.  Really gush.  This many years later, we not only remembered CRSI, we knew we would use them again for our windows.  We had discussed replacing them back when we did the siding, but weren’t quite ready to do so.  We called Joe Tichenor for a quote, which we received promptly, and in writing. Joe is very responsive, returns phone calls, and is open to any questions and/or follow up you may have.  He is thorough in his discussion of what you, as the client, want, and will make cost saving suggestions. The crew, very polite, finished the job in one day, and cleaned up after themselves.  CRSI is professional.  Not only did we receive the Simonton Lifetime Transferable Warranty, but Joe provides a 10 year warranty on the installation.  We are more than satisfied, would re-hire CRSI again and again, and have recommended them to friends and family.  We would give them a higher grade than A if we could.”

 

Atlanta

“We cannot say enough about this company. They were professional and you cannot beat their level of quality and service. Do not call those large, impersonal, pushy window dealers…call this company instead. They do not use sleazy sales tactics and are good honest people. The crew that installed our windows has been working with this company for years and they were courteous and cleaned up everything before they left. We love our new windows and are so happy that we chose you guys.”

 

Atlanta

“They redid all of my windows and painted the exterior of the house.  I couldn’t have been happier with the service. From the initial estimate to the workmanship to the completion I was very pleased.”

 

Atlanta

“CRSI is fantastic. Joe is very easy to work with and helpful in selecting what windows to get. I got 52 windows and a door. When folks come over to our house, they are amazed by the door because they have not seen any set of French doors as secure as those doors. The other contractors were impressed with how well and quickly the windows were put in and CRSI did a great job. Thanks to Joe and his team for great service. Also, CRSI was 50-60% less than other estimates and you can’t beat getting the highest quality and some of the lowest pricing”

 

Atlanta

“Joe (Owner) was very professional from the first call through the end of delivery. This initial consultation occurred within a week of the first contact. Joe has a no pressure sales approach which is very much appreciated.  He also does not nickle and dime you with all of the “add-ons” and “upgrades”.   He was very patient with the time that it took for us to make the decision and “pull the trigger”.  He had come out twice, to ensure that he had the proper count and measurements for all of the windows.  He even provided quotes for a couple different options.   Once we agreed, he put in the order which took approx 2 weeks to arrive,  then he promptly called me for scheduling the installation.   His crew are seasoned installers.   3 guys  showed up onsite, unloaded and prepped the windows ( removed the blinds).  Removed the existing windows and popped in the new ones and wrapped the sill and brick mold with aluminum.   Finally they re-installed the blinds and loaded the old windows onto the truck.  It took a whopping 4 hours from start to finish!   Joe came by a couple days later, to inspect the work and address any final concerns.”

 

Atlanta

“This contractor replaced 38 double paned windows throughout my entire 3 bedroom, 2 bathroom home. His team did this in about a full day and all the used material and garbage was taken away by him when he was done.  Joe Tichenor and his crew are well rounded and very professional contractors. His price for this job he came in a good 15% less than his competition. My windows look perfect and the men that came and did this were so fast and efficient; I was amazed. I highly recommend them for vinyl siding work, painting, or most definitely window replacement.”

 

Atlanta

“We had CRSI come back out to replace the remainder of our windows. The new windows looked so amazing, we decided to have a more windows replaced and a sliding glass door. Joe was very easy to deal with and delivered as promised. So great to have Joe work with us; I can’t emphasize enough the benefits of working directly with the owner. I am very satisfied with the quality of the work and the product.”

 

Atlanta

“I had CRSI replace my siding with fiber cement siding and replace all the overhangs with vinyl.

I had used them previously for window replacement and expected great service.  They didn’t disappoint.   Couldn’t have asked for a more efficient crew.  They were on time, very neat and clean and careful not to damage any landscaping.  They did an excellent job and just like with the windows, they beat everyone’s pricing.”

 

Atlanta

“This is the second home I had CRSI come out to replace the siding. Their products are high quality and I could not be happier. They replaced the siding within the promised time frame. Joe was always available to answer all of my questions; he truly takes pride in his work. I recommend them to coworkers, friends and neighbors. The house looks amazing…thanks!”

 

Atlanta

“Had Joe and CRSI make my home beautiful…again. I had used them in the past and I will continue to use them in the future. They are professional and their work is the best. They replaced all of my old windows with Simonton vinyl windows. Open and closing them is a cinch and they seem to be very insulated. Another great job!”

 

Atlanta

“Great I would use then again if needed”

 

Atlanta

“Had CRSI replace siding at the same time they did some window work.  Both jobs went great.  They showed up on time and completed the work within the time frame promised.  Quality of work and materials was excellent.”

 

Atlanta

“On two separate occasions, based on positive feedback from neighbors, we’ve turned to CRSI to install new windows throughout our house in Dunwoody, GA. They were very responsive, offered a very reasonable price, and have been quick to follow-up on any issues….even a year later!  I highly recommend them if you are considering new windows for your house and don’t want to spend a fortune.”

 

Atlanta

“Liked them so much, we used them twice! We first heard about CRSI through an AM radio home repair show.  In 2006 (or maybe it was 2007?), we decided to go with them to replace all of the windows in our 1948 house.  We were a little concerned about this project as this is our first home, and the windows were the type with interior pulleys, some stuck shut while others were stuck open.  Owner Joe Tichenor personally came out to give us the price quote on the windows, and shortly after we agreed to use them, the CRSI crew was at the house.  Over the course of one day, they replaced all 16 windows with new ones that work(!), are easy to clean, and fit the style of the house.  CRSI was easy to work with and delivered as promised, letting us know of any issues they came across.  They were also really tidy, cleaning up the mess at the end of the day.  Because of our positive experience with them, a few years later (2012) we decided to use them again when we became aware of a serious siding problem on the front of our house.  During a storm, one of our shutters blew off, revealing a large area of totally rotten wood.  We contacted CRSI to come out and give us a price quote for new vinyl siding all around the house, and asked them to also give a quote to paint the non siding area of the house and replace our terrible gutters while they were at it.  The quote was so reasonable, we had them do it all.  We have been very pleased with CRSI’s service and quality of work, and would strongly recommend them to others.”

 

Atlanta

“CRSI is a great company for windows.  I compared 8 window replacement estimates.  CRSI won the job for several reasons: they were professional, courteous, and most importantly, helpful and honest. The entire experience was so pleasant. The company was wonderful to work with — on time, clean, and quality work. I couldn’t believe how quickly the crew had installed them and cleaned up the old windows, which they took with them.”

 

Atlanta

“Great.  Professional. Quality work.”

 

Atlanta

“CRSI installed 10 Simonton, double hung, argon filled, low e windows. All the window were standard sizes.  These guys did a great job from start to finish. They showed up when they said they would. They offered a very fair price. They installed all ten windows in less than two hours. The window look great. I would highly recommend them.”

 

Atlanta

“I liked, again, that the actual owner of the company came out. Very prompt. They tarped everything, it was very neat and clean. I would highly recommend using them for anybody that’s got something like this going on. Best prices in town, they outbid everybody else by about 5%.”

 

Atlanta

”Had CRSI replace my siding with fiber cement siding; they had already installed my Simonton energy efficient windows. Did a great job. Also had them replace all of the overhangs with vinyl. Couldn’t have asked for a more efficient crew. They worked seamlessly around my kids and dogs running around the yard (sorry about that!).”

 

Atlanta

“I dealt with Joe, the owner, which I liked better than just dealing with someone they sent out. They were on time, very neat and clean. They did an excellent job and they beat everyone’s pricing that I called. I would highly, highly recommend them.”

 

Atlanta

“We hired CRSI again and were very pleased. We really admire the dedication and oversight by Matt and Joe, the owners. Our house looks beautiful and is the envy of the neighborhood.”

 

Atlanta

“I used them for window work. They replaced about fourteen windows. The work was good.”

 

Atlanta

“Did a great job helping pick out color choices and describing the process. He was patient wit me during the bidding process and due to my extensive travel schedule. We shopped around for price and this was the best deal in town for Simonton windows.”

 

Atlanta

“Joe and his team were great to work with. Joe was extremely patient with us given that we took almost 5 months from initial consultation to decide we wanted to proceed. At no time did he pressure us into a decision. Each time we wanted to meet he’d arrive on time (usually early!). His crew was courteous and quick and replaced all 14 or so windows in our house comfortably within one day. They were able to do while maintaining the aesthetic integrity of the house both inside and out. They cleared away so well that you wouldn’t know we’d had workmen in the house! Joe also did a little side project for us that was totally unexpected but much appreciated. Would gladly recommend this company.”

 

Atlanta

“Joe responded to my email query immediately. After asking questions about our window replacement job, we determined that our project was too small for the kind of work he does. That’s fair. However, what’s amazing is that he spent the next 10-15 minutes educating me about the types of questions to ask, quality and specs I should be looking for and the average cost I should expect. Joe went above and beyond helping me with my quote and he didn’t have to. Good people. It went perfectly. This is a business that understands the benefits of providing a service above and beyond what’s “required” or normal.”

 

Avondale

“From the very beginning of the initial quote process, Joe Tichenor was/is fantastic to work with.

We have a total of 25 windows to replace and Joe provided expert counsel for us. We decided to take a phased approach due to our uncertainty of wanting window grids in the front of the house and Joe recommended that we install a smaller number (5) of backyard facing windows without grids.  They simply look beautiful. His crew were/are fantastic. I was amazed at how quickly they worked and the quality of the installation was perfect. There were numerous competitors that we considered but we just felt “right” in going with CRSI and our gut feeling was correct. We will definitely have CRSI complete the rest of the window replacements. I look forward to them coming back to our home. I couldn’t recommend them any higher.”

 

Cumming

“It was a great experience overall! They were recommended to me by a co-worker/friend of mine. The technician explained everything to us very clearly. They didn’t ask for any money up front; we paid them when the job was done to our satisfaction. There was a minor problem with the windows and they were swapped them right out without any problems. I can’t say enough say good enough things them and I’d definitely recommend them to others!”

 

Cumming

“Joe responded to my Internet request for quote very quickly, within a few hours, and we scheduled an appointment to look at my existing windows and prepare a quote. During the appointment, he measured all my windows, explained replacement options, and made suggestions. I had a total of three quotes for this work, and Joe’s technical information on the vinyl replacement windows matched what the other two companies told me. The amount he quoted was in the middle (almost exactly) of the other two quotes. I chose CRSI because the price was reasonable and they had a much higher rating for quality than the lowest quote. The lowest quote was from a national company, and the highest was from a local company.

The windows were ordered, and they arrived within the time frame that Joe quoted. When they were installed, Joe’s crew (headed by Danny) was polite and professional, and they completed the install very quickly. One item stands out in a positive way. I have a box-type window frame over the kitchen sink, that extends away from the rest of the house about 9 inches, to give a little shelf within the window frame on the inside. Rather than just put new trim immediately around the window in this box, one of Danny’s crew encased the entire box in vinyl-clad aluminum. It looks great, and is now maintenance-free. In fact, all the trim work was done very well. Joe was great to deal with, and Danny and crew did a wonderful job installing the new windows. I had a good experience start to finish, and I would recommend them.”

 

Cumming

“Joe was great! He ordered the sash and mentioned it would cost approx. $88.  Rather than installing it ourselves, we asked Joe to handle the install because we were concerned that there may be additional repairs needed to the frame.  Window came in, and Joe came by to install it as soon as he was in our area. It was a week or two before he was out our way. However, it was understandable as this was just one replacement sash, and he wasn’t charging for the install.  After installation, I was ready to write the check for the sash and to my very happy surprise, Joe said “No Charge”!  Made my week!!  I would highly recommend this company! It is nice to know that the after-purchase service was as good as the initial whole-house window replacement experience.”

 

Dallas

“Eleven replacement windows installed. Window blinds reinstalled and house alarms reconnected. Installed windows left spotless. Three installers, working together as a team got the job done under four hours which included the clean-up.”

 

Decatur

“Removed old windows. Disposed of them and replaced 8 windows and 1 big picture window in all. I called Joe for an estimate. He was one of the first I called, lucky for us. As he worked up the estimate he filled me in on all the ins and outs of the industry. He was very informative with no pressure sales whatsoever. When I got the estimate I thought this couldn’t include everything but it did. I told him I was having other companies over and he told me what to expect from each one and even told me how much they would charge (approx.). He was right on all fronts, by the way. He even told me to call him if I was going to go with another company and he would give me advice. After I got some more estimates I saw that everything Joe said was right and I knew CRSI were for us. His crew proved Joe right once more. Fast, friendly and very knowledgeable. One of the new windows was cracked so they were back 2 weeks later to finish the job and I received a discount for that. Save yourself the hassle and call CRSI 1st. I firmly believe they’re the best in the industry and the house looks great.”

 

Decatur

“Joe called within an acceptable time. His crew completed the work as promised and within the estimate given. The quality of the work is superb” 

 

Douglasville

“They came out and did rear windows and exterior paint along with siding…Work was done on time with no problems – Highly recommend CRSI to anyone for sure…”

 

Duluth

“The home repair/improvement projects awarded to CRSI are essentially completed. Their material, workmanship, thoroughness professionalism and flexibility are all top notch. Definitely value worth price! I would not hesitate to use them again or refer them to friends and neighbors!”

 

Duluth

“Best experience I have ever had, CRSI did what they said they would and stands behind their products and services. The project could not have gone better, I would recommend CRSI to everyone.”

 

Duluth

“A very positive experience, thanks for recommending him to me.”

 

Dunwoody

“I had 23 windows they put in, they were thermal pane. The job was done on time as contracted. They arrived promptly, did the job in quick order and did an excellent cleanup. Installation crew was easy to work with responsive, and explained the process before they did it so I knew what they were doing. They conferred with me frequently during the installation to see if I had any questions.”

 

Dunwoody

“CRSI was professional at all times.  Joe did not attempt to sell anything we did not need and presented a window replacement solution that would save us money.  His crew was highly respectful of my family and my property, and they cleaned up after themselves without leaving even a single nail on the ground.  We love our windows, and CRSI has been there for us ever since, replacing a couple of windows that broke unexpectedly without a charge.  We would use Joe and his company again without hesitation!”

 

Dunwoody

“I had 25 replacement widows installed.  We started with the sun room where we had six widows installed.  This gave us a chance to test out the windows prior to completing the entire home.  Joe Tichenor the owner of the business was agreeable to completing the job in two separate stages.  The workmanship was excellent, the product quality great, and the overall value was above average.

Joe was very response to our request regarding various options, and work was completed per his commitment. The work crew was very pleasant and cleaned everything up when the job was completed.   I have already recommended this company to my neighbors.”

 

East Point

“We love our new windows. A quality product at a reasonable price with truly professional installation. This is how it should be. These guys installed 16 windows for about the same price the others wanted to charge for 12, and did an excellent job of installation – fast, clean and well executed. No complaints.”

 

East Point

“I called Joe and he was great! Prompt, professional and priced right! Everything was done exactly as we agreed. Joe’s crew that did the work was amazing and did the job in a super short time with zero mess. If you need windows replaced, CALL THESE GUYS!! You’ll be as happy as I am.”

 

Fayetteville

“I first engaged Joe Tichenor for a quote in October, 2015, and obtained a quote for the siding replacement

job. I received quotes from him and 3 other contractors and his price was the lowest. I researched the other companies (via Angies, the BBB and every other source I was able to find including contacting prior customers. In the ensuing month I worked with Joe and the other leading contractor on ensuring that the full scope of work was included – I was particularly concerned about rotten wood that was hidden from view. Joe was very responsive via email and text to my questions and the addition to scope of a couple of additional items. His responses to my inquiries were generally within minutes and never took more than 12 hours.

Work began in late January and proceeded slowly due to bad weather. Joe’s crews worked as much as possible around the rain and the job was finished in February. The job took a good bit longer than it otherwise would have and I appreciated Joe’s 1) constant communications to be about what was happening, and, 2) focus on doing a quality job despite the elongation of the timeline.  Each day the crew cleaned up including magnetically sweeping for nails – I very much appreciated this.

Through the process Joe did several additional items that were not within the scope of the work. For example, I replaced all the exterior hardware to electronic locks and under-eave lights to motion-sensor LED’s. Joe offered to do this replacement for me (which turned out to be far more complex than either of us thought).

I would recommend Joe Tichenor without hesitation to anyone doing a window/siding job. He is flexible and focused on doing a quality job, even if what is required isn’t strictly included in the scope of the contract – a common-sense partner in finishing the project. I only wish he did other types of contactor work as finding someone who is as quality-focused and honest is extremely hard.”

 

Fayetteville

“Joe came out and met me on a Saturday and provided me an approximate quote before he left and gave me a final quote within a few days. I hired CRSI and Joe was out to get final measurements a day later to order my windows. They were ordered and arrived within two weeks and his crew was out to install them the following day. They were able to remove and replace all my windows with the new ones, seventeen in total, in one day. I could tell the difference with the new windows, compared with the old immediately in temperature inside the house and noise as well. Joe came out and did a final inspection with me after the windows were installed and made sure I was harp with everything before payment was made.”

 

Fayetteville

“I got 4 estimates and his prices the prices were the best and his work was excellent. I liked everything about them. They were fantastic. They were punctual and the price that they charged did not differ from the estimate that they gave. After they left there was no evidence that they were here, except that I had new windows. They cleaned up after themselves. I recommended them to my son as well. At the time they were a family owned company.”

 

Fayetteville

“This is a company with whom we all dream of doing business. Joe Tichenor said

he would be here at 10AM to conduct his estimate. He arrived at that time. He provided a written estimate and said he’d await our response. His estimate was 40% and 65% less than the next two companies for the same quality window. Immediately after my call to CSRI that I wanted to do the job, I received a final $ proposal and a phone call to advise the windows had been ordered and when to expect installation. Their install occurred on the day promised. They were very professional, polite and pleasant. When they left, the area was a clean as before they started. This was truly a great experience, and we recommend CSRI for all home ”facelift” work. CSRI installed 23 Simonton, series 5500, windows in our 27 year old home. CSRI receives great praises and references on the Bob & Rodman Home Show, on WQXI 750AM, every Saturday from 7-10AM.”

 

Fayetteville

“They installed 23 double paned windows for me in our home, taking out all old windows and discarding all the trash when they left. They were with us for six hours and then cleaned up. I was very pleased with the work this crew did on my windows. They came over when they said they would, took out all the old windows without a problem, and put in these new upgraded ones. They looked beautiful and they cleaned up as if they were never there in the first place. I don’t mind telling anyone about them and I will use them again in a heartbeat.”

 

Fayetteville

“Why would you hire anyone else! These guys are fantastic. Everything was cleaned up and carried away.  We were kept up-to-date via e- mail and telephone about the arrival of our order and the date and time the crew would arrive. The crew arrived exactly as we were told. The entire event has been a pleasant experience. No hype! No high pressure! It’s nice to know there are honest, hardworking service people still out there. I have already recommended CSRI to a neighbor and my son.”

 

Fayetteville

“I was looking for contractors to begin replacing all the windows in my home. I intended to start upstairs and finish in the back of my home when my plans were thwarted after a break-in through my kitchen window. I called Joe Tichenor who came out early the next morning. Joe thoroughly educated me on vinyl replacement windows, competition, pricing, installation and every aspect of the industry. Joe emailed his estimate and while the price seemed pretty reasonable, I still wanted to see what else was out there. I phoned another company who matched Joe’s price but their window sample was sub-standard.

Once I phoned Joe that I was ready to do business, he placed the order and a week later, Mike and his brother came out and quickly installed four of the five windows. The fifth window – which just so happened to be the one that was broken into – was measured incorrectly so it had to be reordered which took a little more than a week because of the Labor Day Holiday. Joe phoned to tell me the window was in and arranged a time to finish the job. Once again, Mike and his crew came out and quickly installed the window. Joe reduced the total price of the job due to inconveniencing me. The crew even re-installed my blinds! I can’t think of a time when I’ve had a better contractor experience! Joe and his crew are professional, on time and customer focused.”

 

Fayetteville

“It was a good experience overall! Joe was very responsive to our phone calls and we haven’t had any problems with the windows that were replaced.”

 

Fayetteville

“I was extremely happy with everything about it. From the gentlemen who gave the estimate to the workers, they were very professional. They cleaned up afterward and carried everything away. They were superb. I am now doing windows on the back of my house because I’m so pleased with the look of the windows and the energy efficiency from them.”

 

Fayetteville

“Replaced all the windows in my home with New Simonton Asure Thermal Windows (27 windows). It was an excellent experience.  They came when promised, cleaned up after themselves.  The job is just beautiful.  We have already had neighbor stop by wanting to get info to use them. I had no reservations about providing the contact info”

 

Johns Creek

“Joe, came out and provided me with a fair estimate and explained in detail the process of replacing my existing widows.  His estimate was far below other bids that I received. Overall rating of service provided by CRSI is rated as “Excellent”  They came out on time as promised and finished on time and were very helpful in explaining my questions and picking up after themselves as they went both inside and outside my home…….Quality product and quality workmanship by the installers.  I would recommend this company to anyone looking for an honest fair great company to do business with.”

 

Johns Creek

“Joe Tichenor with CRSI is great! Extensively knowledgable with windows, very professional and quick turnaround for quotes, installation etc. His installers work for CRSI, not outside subcontractors, so they take great pride in their work for CRSI. The installation went smoothly and very quickly! We’ll be hiring CRSI again to replace the rest of the windows and also do the exterior siding as well. I trust Joe and Matt with our home. They run a great company!”

 

Jonesboro

“I had some custom things done for a few of my windows and doors. There were a few hiccups along the way but Joe and the crew got the job done right. Professional, economical service.”

 

Kennesaw

“My parents had all of their windows replaced a few years ago and when I asked them to check with their sales person for a referral to someone in the Atlanta area, she was gracious enough to refer me to Joe. I contacted Joe and he soon returned my call and we scheduled an appointment. I immediately knew I wanted to go with the Simonton windows after seeing the quality and warranty. It was a big job and Joe worked with me, I had decided to spread the cost out a little and do a quarter of my home at a time over the next 12 months, and Joe’s quote was much better than I ever expected. After the first set of windows were completed, I was so impressed, I had to have the rest finished right away. Joe’s install team, lead by Danny were extremely professional and did an outstanding job and cleaned everything up beautifully. I wouldn’t hesitate to recommend Joe and his team at anytime. I have already referred Joe to a co-worker and she also has had Joe replace all of her windows already.”

 

Kennesaw

“We had CRSI replace the windows on the front of our home. Received estimates from several other companies but felt most comfortable with CRSI. The other companies we spoke with had a more corporate feel with “salesmen” versus CRSI where the owner oversaw the project from start to finish. Fair price, great work, many compliments from our neighbors.”

 

Kennesaw

“I can’t speak highly enough about CRSI! I had so many people come give me quotes and either they were a lot more money or wouldn’t respond to my calls/emails. I would highly recommend it them to anyone. Great Job!”

 

Kennesaw

“CRSI did a great job! Love my new Windows, siding and the paint job looks exceptional. Would def hire again!”

 

Lawrenceville

“Joe, I want to thank you for the work you did, all visitors to the house say the windows look great. You’re a very honest person and I will definitely recommend you to all my friends.

Please keep in touch. Very satisfied customer.”

 

Lawrenceville

“I was very satisfied, this was the best service I received in years and the materials that he used were very wonderful. All of my neighbors are jealous of the work that I have received. I would recommend this company to everyone.”

 

Lawrenceville

“They did a great job!  They were very friendly, efficient, and showed up on time.”

 

Lawrenceville

“Joe, you and your crew were great to work with and also let us know that we as the customer were the one who was in charge. You answered all our questions and helped us work through some of the special issues on the project.”

 

Lithia Springs

“The experience was very good. They were very thorough and knowledgeable; their customer service was great! I have no complaints.”

 

Mableton

“Joe and his team showed up early for the 9am appointment, which was great. They came in and moved the furniture out of the way to ensure nothing was damaged and put down drop cloths to keep the carpet clean. They installed our 4 second story living room windows in about two hours. I was working from home that day and I really appreciated that they worked at a low volume without being prompted. They were very professional and the finished product looks great. I would recommend this team for anyone looking to upgrade/replace their windows.”

 

Mableton

“CRSI installed windows for sunroom. Joe was great. He was the first company to respond to my request. He never missed any appointment; He never showed up late. He presented a high quality product at a fair price. Overall, this experience was great. There were no problems. No glitches, we are happy with our windows. We would use CRSI again without any reservations.”

Mableton

“Joe came to our home in April to give us an estimate for our windows. He sent the quote to us the same day of his visit and included references and testimonials from other customers. This really helped with our research and decision making. Approximately a week after receiving the quote, we decided to proceed with replacing our 4 picture windows. We were informed that our project was too small and we would have to pay $150 or so to schedule an actual date. Otherwise, they would do ours whenever another small project came up in our area. No projects came up in our area for some time, so we decided we may need to adjust the windows we would replace. We decided to proceed with our 8 double hung windows first and then do the 4 picture windows at a later date. Once we adjusted to meet their minimum window requirement of 6, we were able to schedule our appointment quickly (within the month). From there, things flowed very smoothly. They arrived early to start our project and worked very quickly. The team arrived first to do the work and Joe arrive shortly thereafter. He was extremely nice. We had some concerns because our windows were previously wired for our alarm. Joe gave us some great insight and saved us quite a bit of money on reconnecting our windows to the alarm. All windows were completed within 3-4 hours. Joe returned after the project was complete to clean the windows and add the alarm sensors. There were a few minor complications with the sensors initially, but Joe remained in communication with  us and promised to come back out to fix them when he could. He also told us we could hold off on the payment until he finished. This was extremely kind of him!! It really showed a lot about his character and work ethic. We are very happy with our windows and the service that Joe provided! We went with the grid-less windows and it really opened up our living room! Thank you guys! We hope to have you come back out and do our picture windows in the near future!”

 

Marietta

“I received 3 estimates to have all 12 windows and a sliding glass door replaced in my rental home. All of the estimates were about the same in price, but based on Joe’s reviews and after meeting with him I went with CRSI. The process was pretty painless. Joe came out and measured all of the windows, placed the order, and about a week or so later he and his guys were out for the job. In a half a day they pulled out all of the old, put in the new and hauled off all of the scrap. I recommend CRSI and will use them again if I’m ever in need of window work. Joe is straight up, trustworthy guy. Thumbs up from me.”

 

Marietta

“Excellent job. Very professional. They showed on time and went right to work. The job was completed in a timely manner. I was very pleased with the entire project. 33 home windows replaced in one day.”

 

Marietta

“Great….easy to communicate with. Work done on time at specified price”

 

Marietta

“Had three or so companies come out to estimate. Joe wasn’t the highest or lowest but he made me feel the most comfortable. Really happy I went with CRSI; my new siding looks great.”

 

Marietta

“Joe came out and replaced the siding on our garage. GREAT work. The crew was professional and courteous. We were very pleased with the job and have already recommended CRSI to some friends.”

 

Marietta

“CRSI did a great job on our home improvement project. The guys were friendly, respectful of our property (which we really appreciated) and worked nonstop. We liked that we communicated directly with Matt, the owner, from the estimate appointment to project completion. He was very responsive to all of our questions and needs. This is a very professional smaller company who really cares about customer satisfaction. Highly recommend them for Siding, Painting and Windows.”

 

Marietta

“Great company. Easy to contact and fast. They came out and gave us a price within a day. They came back out to get exact measurements. A couple weeks later they installed on a Sat AM per our request and were done in a couple hours. No issues. I would recommend them.”

 

Marietta

“Replaced 33 home windows. Very professional. Excellent work by all involved.”

 

Marietta

“Decided to have 16 double hung and one garden window in the kitchen installed. The windows were installed very quickly, no more cold drafts! They look great and I am very pleased! Also had CRSI paint our back deck, they were neat and did not inconvenience. The entire process went smoothly, very professional company!!”

 

Marietta

“Excellent.  Joe and his crew showed up as promised and completed the job in 2 days.  The crew removed all blinds and then replaced them when finished.  Window frames were capped.  All trash and old windows were hauled away.  Everything was done to specification and they even washed the windows before they left!”

 

Marietta

“We had a great experience with CRSI.  Their salesman, Joe, was very professional and knowledgeable about their products and the industry.  I was amazed how fast the windows were installed, and Joe cleaned them all before the project was finished. My house looks so much brighter! We are very pleased with the whole process. No deposit required up front!”

 

Marietta

“My 1950s era house still had the original wooden windows in it. They were in pretty bad shape. CRSI came out, give me a fair estimate to get new windows, and did the work on time and on budget. They are 100% professional and trustworthy. Now I can open my windows easily and they really look great! I’m extremely pleased with the work and recommend CRSI to everyone.”

 

Marietta

“This was the second job we had Joe and his crew do. The first job was replacement of 6 windows. This time we had the rest of the windows replaced – 5 more.  As usual, they were extremely prompt and efficient. All was great! Joe made a second trip out to caulk the window and make sure everything was excellent. We didn’t even know there was anything wrong.”

 

Marietta

“Well, it went “perfect” from the initial meeting with Joe, through the installation, and the final walk through. Prior to contracting with CRSI, we had received 2 estimates to replace 24 windows, both estimates were 50 to 75 percent higher than the CRSI estimate, and I have to admit, there was some concern at the difference. But, after reading the reviews on Angies List, we made the decision to go with CRSI. It’s almost shocking these days to have contractors exceed your expectations, but in this case CRSI, Joe, and the very professional installation team did just that. Our windows have been in for a week now and we couldnt be more satisfied in the look and quality, they are a definite upgrade in the look and feel of our home. Our sincerest thanks and appreciation go out to Joe and team.”

Marietta

“Our terrific experience with CRSI began when Joe came out to give us an estimate. He took measurements and by that evening he had a detailed proposal e-mailed to us. Using all the same material we considered 3 separate companies and CRSI had the most cost-effective estimate. Less than 2 weeks later our windows were installed in one afternoon by Danny and Michael who worked efficiently and with attention to cleanliness and particularly in regard to our pets. Upon completion, Danny took me on a guided tour of each window, making sure I knew how to operate and maintain them. The following weekend, my wife and I noticed a couple of places on the exterior where the paint had been chipped during installation of the windows. I called Joe, and within 48 hours he had matched, purchased and had personally touched up the affected areas. In summary, this is a professional company run by really good people. We were totally satisfied and look forward to CRSI installing several more windows in December.”

 

Marietta

“We give CRSI an A+.  Their work was high quality and professionally done.  They were pleasant to work with both in the planning and execution phases.  Work was started on time and in spite of bad weather and death in the immediate family of one of the key workers it was completed in a timely manner.  We strongly recommend CRSI for competent siding replacement and home painting. The work went well from start to finish. They are great to work with!”

 

Marietta

“Work went very smooth with no unpleasant surprises.  They found several rotted boards under the old siding and the additional cost was very reasonable.  The painting took place immediately after the siding was installed.  Altogether the work went as promised and more than met my expectations.”

 

Marietta

“Joe and his crew were amazing. They replaced 41 windows and doors and wrapped the trim with aluminum all in a couple of days. They were prompt, efficient and impressive. I can’t say enough about how well our job went and the price was great!!! If you need new windows, give them a call.”

 

Marietta

“Since we have a total of 22 windows, we decided to replace them in 3 phases in order to spread out the cost.  Joe and his team just came back for phase 2 (7 windows.)  They were right on time and completed the work within 1-2 hours.  We had 40 year old single pane windows.  The difference in the look, feel and amount of sunlight that comes through the windows is incredible.  In addition to those benefits, no more hot/cold hair seeping though and the sound outside coming in has been cut in half!  One last added benefit that you can’t get anywhere else, is Joe himself.  He is just an all-around nice/great guy.  He talks to us and treats us just like we’re part of his family.  He even has taken on doing some minor handy man work at no extra cost.  We plan on doing the last phase of our windows in a couple of months and look forward to working with Joe and his team again!”

 

Marietta

“Joe and his team were highly responsive, professional and pleasant to work with. They were very punctual and I was amazed how efficiently they worked, replacing all the windows and cleaning up in about four hours. They did an excellent job on the clean-up. I love my new windows, which are easy to open and have built in screens. Have been enjoying this spring weather more than in years past thanks to these windows.”

 

Marietta

“After talking to several window replacement companies, am so glad we found Joe and CRSI. Price was the best but so was response and professionalism. Thank you Joe for not insisting we sit thru to a two hour demo – we get it. Installation went well only taking a few hours and cleanup was complete. Also installer noticed weather stripping on our door was coming loose so he repaired it! How cool is that.

Will highly recommend and will use again.”

 

Marietta

“He was very professional, and very courteous. I love the window that was installed it is beautiful. I love this company. He did exactly what he said his company would do. Their price is unbeatable by far!! Some other companies that are listed on Angie’s list all wanted to charge me thousands more… (no exaggeration).”

 

Marietta

“They responded to my request for a quote right away, and were able to schedule a visit for the next day. Their quoted price was received quickly and they were by far the most economical of all quotes received.  They arrived early for installation (30 minutes) and got started right away.  The crew was very efficient, friendly, and did a fantastic job – I cannot complain about anything at all. Everything went smoothly and as planned.  We are very happy with the end product and would highly recommend them.”

 

Marietta

“WOW we can’t say enough about CRSI, Joe & crew. Everything from the look of the windows to the energy savings, this company delivered it all. We had several companies come out to give us estimates. CRSI may not have been the cheapest, however we looked at it as “you only get what you pay for” and we did not want to replace our new windows any time soon because someone else was cheaper or used an inferior product. Joe was prompt and very professional. He walked us through every step of the process. Crew was OUTSTANDING in every aspect from start to finish. We recommend CRSI to anyone who is looking for quality windows & workmanship.”

 

Marietta

“We secured three bids for replacement of all windows in our home. The first vendor originally came to our home to tell us how attractive our house looked from the street. When a rep came by to provide a bid, he was trying to sell us triple pane windows. He gave us a very high quote and told us he could only provide the product at that cost to limited customers. He told us not to discuss the price with neighbors. This rep was very pushy and arrogant. We also determined that he misrepresented his warranty in comparison with other vendors.

There were lots of red flags here. I did more research and found that in our market double hung windows are the energy efficient recommendation. I also determined that Simonton windows are highly regarded by a leading consumer publication and JD Power. We chose a second vendor from Angie’s List. The rep was very well informed and quite professional. He said his price was guaranteed. His bid was considerably less than vendor #1.  We almost went with that product. However, we had committed to three bids. I looked up companies representing Simonton. I then called CRSI and made an appointment for Joe to come show their product. Joe was very professional and did not criticize other window manufacturers. He told us to research their product and take time to discuss our various options. We chose to CRSI install the windows. The installation crew was punctual and did a professional job. The foreman of the crew told us to call if we found any installation issues at a later date. I highly recommend this company. Joe and the installation crew were quite competitive. Do not let me forget, the price was very competitive.”

 

Marietta

“I have worked with Joe Tichenor at CRSI for several years. Joe managed the process of replacing every window in my house. He knows his products and pricing and sold me only what I needed. He showed up when he said he would and did exactly what was detailed in the service agreement. His install team does great work and when there was an issue with 1 of the windows they installed (minor issue) they replaced the window ….no questions asked. I have and will continue to refer friends and family to CRSI because of Joe Tichenor.”

 

Marietta

“From the time Joe walked into my house to the time we shook hands after completion it was perfection, I could not have asked for more. No Pressure Sales, just honest, straight forward, great product presentation, no hidden costs, excellent pricing.  Joe even had good things to say about some of his competitors.  Joe told me he had some of the best installers I the business and it showed when the installed the windows, punctual start, from that point it was amazing: 22 windows in one day, with no disruption, no damage and quality inspections throughout the process.

I cannot say enough good things about Joe and his team, Joe can use me as a reference anytime, Joe’s next job perhaps next year will be to install Hardy Plank Siding on my house.  Joe and his team have an A+ rating with the better Business, Bureau and nothing but positive ratings thought out the Internet sites.  Additionally he provided at least two pages of previous Customer references, names and phone numbers.  Very few contractors in Georgia I recommend and he is one of them.”

 

Marietta

“Joe Tichenor was very easy to deal with, and very up front with all the product info and pricing. Also, the guys who installed the windows were great to work with and I felt very comfortable with them in my home. I love the Simonton windows and think they look great in my house.”

 

Marietta

“Joe replaced (7) windows and a sliding glass door. Joe came out promptly after I called and was able to do the job in a narrow time window that I had available. I got 3 prices on the job and Joe’s was quite a bit better than the others. There was a slight miscommunication and the Sliding Glass Door almost didn’t make it when I needed the work done, but Joe pulled some strings and got the door I needed! He did a custom thing for me: putting double-pane insulated windows behind existing stained glass windows we had in our bedroom. This was very tricky to do without breaking the stained glass but Joe pulled it off! We got to keep the decorative windows while getting much better R-value from the new windows Joe installed.”

 

Marietta

“Joe was great. I am definitely going to use him again and I will recommend him to others”

 

Marietta

“Joe came out and gave us an estimate. We thought about it for awhile and got other estimates. Then decided to just go ahead and do it and we hired Joe. The windows arrived when he said that they would and the installers showed up when they were promised. They worked very quickly and did a great job. They cleaned up really well after themselves. Joe came back out to inspect the windows himself. They ordered the wrong size for one window and installed one where they weren’t supposed to and left one out that they were supposed to replace. Joe took care of it right away and we ended up getting one free window.”

 

Marietta

“I cannot say enough about Joe and Danny, Joe was an outstanding salesman, no pressure, good presentation, great product. Danny was an outstanding installer, knowledgeable and Craftsman Level quality, outstanding crew also. What really amazed me is they installed 21 windows and capped the windows in a matter of a few hours. With the exception of my great new windows I wouldn’t have been able to tell they were there. The difference the windows make is unbelievable, the house maintains a great temperature all the time. I have no doubt this will dramatically lower my heating bill. The price was also outstanding, I highly recommend these guys.”

 

Marietta

“I think that they are extremely professional. Their method of quoting, and their customer contact is excellent. They arrived on time, they did the job quickly, and professionally. They cleaned up beautifully and the price was extremely good. I am really happy with their service, and I would definitely recommend them to anybody. This is the third house where I have put in the energy efficient windows, and these are the only people I would recommend.”

 

Marietta

“We selected CRSI over 4 other estimates. Joe was knowledgeable, professional and thorough. The installation crew headed by Danyy were first class.”

 

Marietta

“This company excels in customer service and provides a superior product.  We were always treated with greatest respect and felt like close friends after meeting Joe Tichenor.  This house project was the most impressive and successful improvement that we have made to any of our homes after 40 years of home ownership. We are delighted with the new windows which are highly energy efficient and protect the interior from sun damage.  These windows are easy to maintain and function flawlessly.  We are grateful to Joe and this company for their superior work and attention to our home.”

 

Marietta

“Joe Tichenor was excellent to work with.  Very professional and responsive.  He responded quickly to a price request and was very informative in helping to selecting just the right windows.  The price was very good and installation could not have gone smoother.”

 

Marietta

“It was a big improvement over the 40 year old single pane windows without breaking the bank.  Even before he left, we could notice more light coming in less cold  coming through and that the noise from outside had diminished.  We also have a sunroom where a prior owner had installed windows that was not done correctly.  Just for the cost of the calking material, Joe calked around 10 windows inside and out!   We still have 15 more windows that we have to replace over the next couple of years and will definitely call Joe when we’re ready to do the next batch.”

 

Marietta

“Thank you so much to Joe Tichenor and his team, they really went above and beyond for us! I was so impressed that when Joe came by to give us his initial estimate, he applied a temporary fix to some wood rot on our picture window to make sure that it wasn’t damaged further until a permanent repair could be scheduled. Very responsive; love that he texts! We priced out the windows we had repaired all over Cobb County and CSRI was the best. Thanks so much, we’ll recommend you to all our neighbors!  10 windows replaced, one repaired, painting of shutters and door”

 

Milton

“I first contacted Joe about fixing some windows that were broken in our 10 year old home that we just moved into.  After several probing questions and much patience in determining exactly what was wrong, Joe recommended that he send his most seasoned and experienced worker to our home to see if he could fix the problem or if we needed to replace our windows.  Within a couple of days, Danny arrived at our home and concluded only a couple of our windows were broken and he promptly and efficiently fixed the windows- only after he thoroughly inspected every window in our home!  Joe followed up to make certain our windows were fixed and that the service level we received was exemplary.  It was!!  Many companies would have just sold me new windows, however, Joe and Danny showed great integrity and professionalism.  I would recommend them to anyone who may need their services!!!”

 

Milton

“Repaired boards as needed. Did an excellent job.  Were timely and cleaned up every day.  Matt and Joe are great and their team were friendly and professional.”

 

Newnan

“I am very happy that we found Joe and his team – the replacement windows is a minefield of hard-selling and installation horror stories – CRSI is Joe’s business and he is true to his word, overseeing the project at every step, and not taking any payment until everything was complete. The project went great. Our initial consultation with Joe was both educational and very relaxed – no hard-sell – Joe presented a variety of options to us with reasons for and against, and actually talked us out of making ill-judged – more expensive – selections! The installation was executed to schedule. Danny’s team were punctual, polite, efficient and tidied up afterwards. We had a couple of minor adjustments that required a follow-up call and these were corrected efficiently, and since then – plain sailing! The windows themselves are lovely – really good quality. Overall, a great experience; I would have no hesitation in recommending Joe and team!”

 

Newnan

“Fantastic.  Couldn’t be more pleased with the quality.  Every promise made was met or exceeded.  I dealt directly with the owner, Joe, and he is a man of his word.  They came in on budget and under the time promised.  He was also really patient around my new dog as well.”

 

Newnan

“Had previously used CRSI to replace our windows.   Had them return to install six additional windows which completes all the windows in our house.   We have been very satisfied with the new windows and the quality of workmanship performed.   Also decided to replace gutters and downspouts which really made the house look much better.  The workers are very clean, polite and on time”

 

Newnan

“Once again, Joe and his crew came out and installed new windows on the front of my house this time.  Joe is a true pro, on time, and a pleasure to deal with.  He is highly recommended!”

 

Norcross

“The contractor was prompt and on time for the bid appointment. After acceptance of the bid, the work was completed when promised and on a timely basis. The pricing was better than the other bids received but the quality was great.”

 

Norcross

“Joe T. and his crew at CRSI are A+ contractors and I cannot recommend them more fully.  They are 100% professional, came out and gave a fair quote, and took time to answer all of my questions.  They did an A+ quality job on a difficult project and never tried to up sell me on things I didn’t need.  The quality of their work is really amazing to me – my old house looks brand new after the new siding.  They always showed up on time and cleaned up nicely after the job.  They took care of everything and made the whole siding project painless.”

 

Palmetto

“The experience was good overall. I would recommend them!”

 

Peachtree City

“They were prompt, came with everything needed, worked efficiently and SAFELY to complete the project with minimum disturbance.  Job site was very clean during and after completion.  They took time to ensure that we knew how to operate the windows for easy cleaning.  They were VERY professional and were pleasant to have in our home.  I highly recommend this contractor.”

 

Peachtree City

“I would highly recommend CRSI windows. We had called Joe to come over for the first time where he explained the different types of windows. He listened to what our concerns were and recommended a window for us. We had to do the whole house but weren’t sure how everything would turn out so we divided the house in two phases. We started with phase 1. Once the windows were ordered Joe had set up an appointment according to our schedule to come in and install the Windows. The installer, Danny, who works with Joe was great at his workmanship. His men that worked with him were experienced also.  We were so pleased with our windows we actually call Joe over the next week after installing the 1st phase to come in and do the 2nd phase of the house.”

 

Peachtree City

“My wife and I decided to have our 22 wood windows replaced in our 1990 built house. My wife got on the internet and did a search for window vendors in the area. Within 30 minutes of searching for local window companies online, Joe Tichenor of CRSI called us to talk about our window needs at our house. We were surprised to get such a quick response but pleasantly relieved to start talking with somebody about our window needs. The other two vendors we got quotes from contacted us a day or two later. Joe asked if we would like him to look at our house windows and that he was available that afternoon if we wanted him to come by and give us an estimate. Two hours later and the same day we started looking for window companies, Joe arrived at our house. At this point, I thought I was about to get the pushy salesman pitch on windows but that could not have been further from the truth. Joe gave us a price quote on replacing the windows and showed us the Simonton window his company uses. No sales pitch just straight shooting facts and answers to my questions from a guy that has been in the window business 25+ years. The other two vendors gave us higher price quotes with lower quality window replacements. We chose CRSI to do our windows. Joe ordered the Simonton windows and two weeks later they arrived. Joe called to schedule a good time for installation and his work crew showed up right on time. Danny, his window installer, was nice and professional, and did a great job. They replaced all blinds and curtains and vacuumed around each window area after each window installation. Danny then capped all the exterior wood trim around each window with metal trim. This gave the new windows great curb appeal for the house. The removal and installation took about 5 hours for all the windows. Joe stopped by during the installation process to check on the crew and with me to see if I had any concerns. I had no concerns but just good ole appreciation of a job done correctly, timely, and for a good price. Joe showed me how the windows worked and provided me with warranty information. He even said if a window breaks for whatever reason, he would replace the pane for no charge. My wife and I our completely satisfied with the whole window replacement process CRSI provided us. Joe, Danny, and the crew did a great job and I am already recommending them to our interested neighbors.”

 

Peachtree City

“Like 1st phase, 2nd phase also went with punctuality and professionalism. Excellent workmanship throughout. Danny and his workers really knew what they were doing, they took only 3 hours to install 10 windows with new blinds. Thanks to Joe and his team, now my house is almost sound proof.”

 

Peachtree City

“My husband and I were very impressed with the professional manner of Joe Tichenor.  Not only was he able to quickly give an approximate cost over the phone by asking specific questions about the size and shape of the window needing replacing, he promptly followed up with an email providing in writing all of the details we discussed by phone.  He also provided a link to information about the company from which he would be ordering the window.  We were impressed with the quality of the window which carries a lifetime warranty and is recognized by J.D. Powers and Associates.

When Mr. Tichenor came to our home to obtain exact measurements before ordering the window, we were happy to find that his phone estimate had been accurate and the price exactly the same as he had quoted.  Though the price for the window was slightly more than the first estimate we received from another company, the warranty, window quality, and professional service demonstrated by Joe Tichenor’s company made our decision easy to make.  The process of removing the old window and installing the new one went extremely well with no problems or glitches. The new window fits perfectly and is very attractive.  We will definitely contact Mr. Tichenor’s company in the future whenever we are need of his services again.  We highly recommend him to anyone who appreciates quality work with prompt, professional service.”

 

Peachtree City

“We replaced all of our windows and installed cement siding to three sides of our home. We chose Joe’s services because of the value and quality of his estimate and because we wanted both the window and siding projects to be done by one company.  Some of the bids we received required using two different companies.  We wanted one installer for both projects to ensure continuity. Joe and his people were prompt, efficient and very professional. We highly recommend them.”

 

Peachtree City

“We contracted CRSI to do our vinyl siding, windows, and gutters. Very pleased with the results. Of the several contractors we received estimates from, they were by far the best in terms of quality material for the price. Joe Tichenor was great to work with – I never felt like he was trying to push a certain product or being anything but truthful with me. Payment was not expected until I was happy with the results.”

 

Peachtree City

“Joe and his crew replaced my daughter’s windows and sliding glass door in her new home in Peachtree City. None of the windows would open and most of the seals were broken as well. Joe and his crew arrived on time and completed the job in a very professional manner. They were polite and courteous and very patient with my 3 year old grandson who supervised them! Would highly recommend this company to others!”

 

Peachtree City

“The experience was just fine. Joe’s worked on two homes of mine, and he’s done a good job overall.”

 

Peachtree City

“Showed up on the scheduled time, efficient, professional, and courteous. Installed aluminum exterior trim, removed old windows, and cleaned up the work area. Verified that there weren’t any problems unaddressed before they left.”

 

Peachtree City

“Replaced all the windows in my house.  Joe was great to work with.  Very fair and professional.  Did exactly what he said he would do.  I’m very pleased with the windows and they look great!  The men who installed the windows were hard workers and did a GREAT job.  They replaced all of our windows in one day.  They were also very professional and neat.  Cleaned up after themselves and left everything perfect.  I would highly recommend CRSI!!  In fact, we have already recommended Joe to a friend!”

 

Peachtree City

“Both the Mrs. and I were very impressed with Joe. We have had already 4 other quotes from other contractors. Compared to others, Joe’s visit was a relief! We felt no hype or pressure. He was courteous, helpful and most of all, honest. He was the first to give us the quote while in our home. We were amazed that a Simonton window that Joe offered us was the same window that was quoted by two other companies at a higher price by 40% and 50%. Shortly after Joe left our home, we cancelled our 6th appt., knowing we would contract with his company. After contracting with Joe, we were kept up to date by phone and e-mail. Joe, Danny and crew arrived the day promised. It was good to see a good American crew. From start to finish, they were clean cut, courteous, efficient and very professional. A real joy to have them working on our home. I have reviewed the other quotes in comparison with Joe’s and calculated a savings of approx. $5000. Over all, this was the best experience we ever had. HANDS DOWN !!!! Thank you Joe!!!”

 

Peachtree City

“It was the most stress free experience I’ve ever been a part of. , I was not looking forward to dealing with someone who might not be fair. After three estimates, I decided on CRSI. Working with Joe was like working with your best friend. I felt that Joe listened to my concerns and helped me make decisions I was unsure of. Joe is a professional and his crew came in and completed the job in a timely matter. I am very pleased with the finished project and would recommend his company in a heartbeat.”

 

Peachtree City

“Had woodpecker holes and some rot on the chimney. Asked for an estimate and Joe came to the house within a couple of hours, looked at the chimney. Within a couple of days he provided an estimate to do just the chimney or to do the whole side of the house. He also included a long list of references and reviews I had received one other estimate for just the chimney, but was impressed with his attitude and the references (some who I knew) that I did not look anymore and had the left side completely done with hardiplank. Joe’s crew showed up when they were supposed to, worked hard and were good about cleaning up at the end of the day. Joe’s painter did an excellent job to make the house look really good. Even painted the chimney cap. Joe would also come by and check on the progress. Would definitely use them again.”

 

Peachtree City

“Being a single woman living alone, I was not looking forward to haggling with a contractor when I had to replace 21 windows in my home. The experience I had with CRSI was wonderful. The work was done in a timely and professional manner to my satisfaction. I was very pleased and as a result of my experience and the excellent work that they do, three of my neighbors have used CRSI to install their windows.”

 

Powder Springs

“I left a message asking to be contacted about a siding estimate for our rental house. Within 10 minutes Joe called. We set a time and date to meet and he also sent a follow up e-mail. We met this morning at my rental house. Joe was right on time and wonderful to work with.

Joe’s estimate was very fair but thanks to his honesty he pointed out underlying problems that would affect the job. After realizing I won’t be able to have the work done now, Joe gave me great ideas on sprucing up the house. He also spoke with me about repairs that he noticed needed to be done to prevent problems later. He told me how to make easier repairs myself. I appreciate his punctuality, honesty and additional help and time spent with me knowing I won’t be able to use his company at this time.”

 

Roswell

“They delivered on what they promised. They were fast and I am happy with my new windows. Our sunroom floor slopes downward due to poor construction by the people who owned the house before us, but they were able to make the windows work. The door was a challenge as well, but the installer did a great job getting it swapped out.”

 

Roswell

“Great company, great windows, great service.  New windows for the nursery and larger windows for the sitting room.  Service was fast, new windows are perfect and they cleaned up completely.  We’ve used them before and will use them again when we replace more windows next year.”

 

Roswell

“The crew showed up on time as promised and completed the window replacement in one day. They were fast, thorough and did a good job cleaning up. They were also very careful not to let our two cats out. The owner, Joe Tichenor, promised that they would complete the work before Christmas. Even with weather delays, they delivered as promised. We are very happy with the windows and with their work.”

 

Roswell

“Joe from CRSI came out quickly to give an estimate and was well below the estimates I received from 4 other service providers.  I waited a few weeks for the windows and Joe and his crew promptly set an appointment to install the new windows.  The installers did an excellent job and demonstrated experience and craftsmanship as they installed the new windows in just a few hours time.  They were exceptionally neat and kept my room clean and clear of debris from the old windows. In the end, the new windows look fantastic and have greatly improved the energy efficiency of the room.  The exterior of the windows looks very clean with the aluminum wrap inasmuch as it covered up rotting and damaged wood.  I immediately had Joe give me a quote on 8 additional windows that I will replace in the near future.  I would definitely and strongly recommend this company for your window and other needs.”

 

Roswell

“They say three times is a charm, however, my first two experiences with Joe and his team from CRSI went beyond perfection so at this point all I can say is:  Why use another provider?  Again, this is the third time CRSI installed windows in my home, this time the replacement of five old windows in my basement that was recently remodeled.  Once again, Joe offered excellent quality windows at a price unmatched in the Atlanta area.  There really is no reason to look elsewhere because you will be hard-pressed to find a better deal.  The price of each window includes installation and wrapping of the outside window frame – no more maintenance.  Joe’s team of installers work quickly and do not leave so much as a speck of dust behind; a nicer group of guys cannot be found in the Atlanta area.  The quality of the work is unmatched.  I know I sound like a real fan, however, it is solely based on my experience with this company on three separate occasions.  They have met my standards for fair price and workmanship each and every time they have been to my house.  I guarantee that I will be using CRSI in the future for my continuing window needs.”

 

Roswell

“This is the third time I have worked with CRSI and without a doubt, they are the best. For window replacement there is no better option.  The price is the best offered for quality Simonton windows. Installation is quick and professional and the guys always leave the house spotless.  I have replaced just about every window in our house over the last few years and have had nothing but a positive experience each and every time.  Kudos to Joe who does the estimates and facilitates the entire process from start to finish. He is a professional and stands by his products and the work performed by his crew.  Always a pleasure doing business with Joe and CRSI.  This is the only company you should consider for your window needs.”

 

Roswell

“Extremely punctual. Very honest, professional, and forthcoming about pros and cons of products. In one visit, able to assess window and carpentry needs. Fast delivery. Installed 12 windows in one afternoon! Time between initial visit and installation — less than two weeks. Priced very competitively.”

 

Roswell

“Joe was hands down our best consultation out of 4 different vendors. He took his time to explain and answer questions (but didn’t overstay his welcome). Windows he is selling and the demo of them (Simontin) is solid. He even spent the time to ponder some other issues we have with the house (which he could have “upsold” us on siding, but didn’t). Joe and team are honest, punctual, and absolutely know what they are doing. Complete pleasure to do business with and have already been recommended to others by us. Will be calling on them again soon when we need some more work done. Thanks guys!”

 

Roswell

“Overall it went great. Windows look good, service was great. I would recommend them, CRSI and one other company were the lowest price quote I had for my windows. Joe from CRSI was great to work with. I would recommend them to anyone. Thanks”

 

Roswell

“I called around to several window companies. I wanted to replace my wood windows with vinyl. Joe came out to give me an estimate and was able to get back to me in a timely manner. He explained to me the benefits and the cost savings down the road by switching to vinyl. I am very happy with the product. The guys came out to install them and did a great job of not making my house feel or look like a construction zone, which I really appreciate because I have young children. They were fast, clean and efficient. And the windows look awesome and function perfectly. Highly recommend!!”

 

Roswell

”I was thrilled! This company was recommended to me by a friend of mine.  Compared to what we had prior, these windows work great. Joe was very reliable, showed up on time, and the entire job was done within one day. Their price was definitely good; he was several thousand dollars cheaper than other companies that I had researched. I feel like we got as good of a window as the other companies, too. The only issue was that I didn’t understand that there would be a white trim on the outdoor of the windows; I thought it’d be more of a neutral color but other than that, everything was great. The windows have been easy to clean and the screens have been easy to change. I’m happy with the service and I would recommend them.”

 

Roswell

“Excellent service and professionalism, quality product, delivered exactly what was promised and when it was promised. It could not have gone better. The initial consultation was nearly 2 years prior to window placement. We had multiple companies come out to provide estimates, and we felt that CRSI provided high quality, honesty, and the best value. We had a huge tax bill after moving from California, along with expenses from purchasing our home. We decided to postpone our project, but knew that we would go with CRSI when the timing was right. This fall, we decided to move ahead with the project, and we were remembered by Joe Tichenor, and our business was appreciated. The estimate was re-done quickly and the windows went in without any delays. Very pleased with CRSI! Thank you!”

 

Roswell

“Joe was very responsive on any issues that came up, and his crew did an excellent job of re-siding and exterior painting.”

 

Roswell

“Great communication from Day 1.  CRSI measured all of our windows and listened to our needs.  They recommended a window that would be good for us and did not try to upsell or sell us things we didn’t need.  Joe answered many questions from my husband & I in a thorough and timely manner.

Once the windows were ordered it was only a few weeks until they were installed.  Because we only had 3 to install, we couldn’t pick our day and shared it with another customer, which worked out great for everyone.  Before services were completed, Joe double checked our needs and order, and also re-measured to make sure things were perfect.

Workers arrived early but called ahead!  Great!  They were in & out in an hour maybe.  They cleaned up everything inside and outside–I even saw a worker go to exit out the front door, notice a few clumps of wet mud on my floor, pick it up on his way out. He didn’t see me as I was in another room and happened to look up, so that tells you how they operate. Very respectful of my house.

Windows were installed in the master (2) and the nursery (1).  They cut down on the noise from outside tremendously and are not drafty like the old windows.  Easy to clean, too.  We are extremely satisfied with the windows and service, and will use CRSI in the future as we will slowly be replacing most of the windows in the house.”

 

Roswell

“This was a great experience working with Joe and Danny. From the initial estimate to the installation of the windows, it was pretty painless and worry free. Both of these gentlemen have a ton of experience in the industry and I am very pleased with the quality of the Windows and the installation. Danny even helped tear our trim from a previous window that was installed incorrectly by another provider and put in a brand new trim. They told me that the window was the incorrect size but they did their best to put in shims and recaulk so that most of the air didn’t leak through. The pricing too made the project much more affordable than I thought it would be. I will definitely be using them again when I replace the rest of my Windows.”

 

Roswell

“This is the second set of windows Joe and his crew replaced for me.  In a nutshell, there is no reason to look at another window replacement company, these guys are the best in service and value. Joe ordered the windows and within a week or so they were ready for installation.  The installation crew was great!  The windows were installed in the blink of an eye and there was not so much as a speck of dust remaining after the job.  The windows are unbelievable!  They have muffled sounds from outside and are much more energy efficient.  The price for the job was a deal.  Labor, capping of window exteriors and cleanup is all included in price.  So far I have used CRSI on two occasions for window replacement.  Eleven windows done and just a few more to go.  I give the highest recommendation to this company.”

 

Roswell

“Joe came out for a quote on windows. Unfortunately, his company only installs vinyl. He was very nice, punctual and had a great presence about him. Joe was honest about his product and said he does not install wood or fiberglass windows. He even gave me a name of someone to call that could possibly help. Very nice man!”

 

Roswell

“CRSI did an excellent job. Made my home improvement projects a breeze. Joe, the owner, came out, did the estimate and the crew started a short time afterwards. Couldn’t ask for better experience or product. Job well done!”

 

Roswell

“Great to work with and can’t say enough of what a great group of guys they are. This is my second time working with Joe and his team. They finished replacing the rest of my windows and also replaced my back porch door. They were great as before and were professional with their dealings with me.”

 

Roswell

“Because it was such a large investment, this purchase was a process. Joe was patient and meticulous throughout. He even found a flaw in one of the windows and had it replaced immediately. The windows look great and we are very happy.”

 

Roswell

“I gave Joe my parameters for what windows I wanted replaced and with what quality. Joe was the only one who came back with a quote meeting my objectives. I have 3 much larger custom windows that I was considering replacing as well. Joe convinced me that those windows were still in good condition and that for the additional cost I would not get my investment back. He basically walked away from another $4,000 to $5,000 of additional windows. I really appreciated his honesty and integrity. He and his team were on time and easily finished the job in less than a day, which was amazing to me. Great quality of work and cleaned up all the debris. During the replacement of the weather stripping, Joe notice an issue with one door, which he fixed out of courtesy. One last note. Two of the windows were broken in shipment, which he did not find until his team removed the windows from the shipment boxes. He reordered the windows and installed the new ones. Even though he installed all the other windows and the door, he would not accept any payment until the complete job was finished. How many contractors will do that today? I highly recommend CRSI!!”

 

Roswell

“Joe was an awesome salesperson. He showed up the day of installation and even helped out with sealing up some doors that had nothing to do with the windows. Went above and beyond. Will use again when we finish out the rest of the windows on the house.”

 

Smyrna

“I had a great experience using CRSI WIndows. I got the best price quote and quality windows!!! I can’t believe how quickly they installed the windows. They look great!”

 

Smyrna

“This was the fourth house that we have used Joe for window replacement. As usual, Joe was on schedule, completed the job in one day, completely removed all of the old windows and left a clean site! He never asked for payment until the job is complete and we are satisfied. Highly recommend Joe and his team!

We have also used Joe for vinyl soffits, siding replacement and shutters – all with excellent results!”

 

Smyrna

“They are extremely good at what they do… I was completely amazed at the speed and craftsmanship of their work I would highly recommend these guys!!!”

 

Smyrna

“Joe and his team did an excellent job. It was a very positive experience from the beginning.  I sent Joe an email through Angie’s list and got an immediate response.  We scheduled a time to meet two days later. He was on time, very professional, knew his product and easily answered all of my questions. He gave me an estimate to replace all the windows in the house and have the trim around the windows covered.  I decided to do only the back windows as they were in the worst shape and I wanted to be sure I liked the way they looked before I put them on the front. They look amazing!  The previous windows didn’t fit well, had some leaks and had very cheap screens. Joe’s team fixed any and all problems they encountered and did an excellent job.  They clearly knew what they were doing!  In addition, they were friendly and also didn’t mind answering my questions. This is the most positive experience I have ever had with a service company.  When I decide to do the front of the house Joe is the person I will call.  I have also recommended him to several of my friends.”

 

Snellville

“Joe came out and gave me estimates on all windows and helped me decide on replacements. He also was to fix rotted wood. He filled us in every step of job, letting us know when windows came in and worked a schedule to replace that suited me. He was there to supervise and helped to fix minor problems that arose (we have an old house). Men arrived on time and worked non-stop till finished. They were able to solve problems that came up due to it being an old house. Care was taken with the inside and outside of house. You never knew they were there except we had new windows. They cleaned up everything They showed me the steps to installing while I stood watching in awe. I give Joe and his crew an A plus rating.”

 

Snellville

“Everything went well from the estimate to the installation.  The crew, and Joe, were professional, personable, and knowledgeable.  All my windows were installed in 4 hours, and look wonderful.  Joe even put weather stripping around my door free of charge.  Great company, I would use them again.”

 

Stockbridge

“I love my new sliding glass door!  I talked to Joe at CRSI windows about replacing the existing sliding glass door.  Joe is the consummate professional and he took time to listen to what I wanted/needed, answered my questions and recommended a product that met my needs.

He recommended the Simonton Asure.  I reiterated specifications to confirm this was the right door for my house.  I again explained the issues I had with the existing door.  I told him that family members struggled to open the door and in particular one with arthritis was unable to open it.  My door is opened multiple times a day and had to stand up to heavy usage as well as provide energy savings.  He assured me this was the right door and he was correct! The door was replaced by Danny who was very careful with the home security system.  The new door has been given quite a workout with the everyday usage in a short period of time.  No struggling to open the door and the screen door also glides effortlessly too.  Everyone in the house is tremendously happy with this door.”

 

Stockbridge

“Joe and his crew led by Danny replaced the vinyl siding that was damaged by a hail storm in mid March.  He installed the vinyl siding back in 2004 after I had researched replacing Louisiana Pacific siding.  Back then, I spoke with many companies and received four bids.  The work in 2004 was excellent so I knew I wanted CRSI to do the repair work. The hail pummeled 50% of the house and required replacement of two major sides.  The amount of siding material required Joe to submit an order to the manufacturer, so there was a delay of approximately two weeks.  I was impressed with Joe’s perfectionism to ensure the material replacement was exactly the same quality.  Initially, I was concerned about the new vinyl not matching the existing two sides, but Joe explained what to expect.  In fact, during the installation, he showed me there was little fading on the existing siding which proved we had the right product to begin with. On the day of installation, Danny and crew arrived promptly to begin work.  In my neighborhood, the vinyl installations are not always done properly.  There are houses with noticeable bulges and seams that aren’t properly installed.  My installation was excellent without any imperfections or installation issues.  Danny even replaced the flood lights on the three highest points of the house without any hesitation or issues.  This small gesture along with a fantastic installation makes me a loyal customer.  Joe and his crew are always courteous and professional.  The house looks great!”

 

Stone Mountain

“I had a very positive experience with CRSI who replaced 25 windows in my house. From 1st sales call, to the Crew being on time, looking clean cut and professional, to the installation, and final walk through with the foreman, they were a pleasure to work with. My new windows are gorgeous, they make my house look fantastic and I know I will save money on utility bills. If you are deciding who to use on your windows – I say you can’t go wrong with CRSI”

 

Tucker

“CRSI is a great bunch of guys to work with, from Joe on planning and purchasing to Danny & Crew on the installation. Good windows, good price, good job.”

 

Tucker

“Joe replaced windows on front of house at very good price and got the job done when he said he would and put extra effort to make sure I was satisfied.”

 

Tucker

“I had a very positive experience working with this company. Joe very promptly returned my initial call and came to my home to give me an estimate. Because of his willingness to sit down with me and discuss my options without no pressure whatsoever, I decided to go with the company practically on the spot. Just a little over a week later, Danny and his crew installed my 11 windows. When one of the windows didn’t fit. Joe told me I wouldn’t have to pay anything until the last window was reordered and installed. When Joe came to install the last window, he also took the time to clean my sliding glass door that I opted not to replace at this time. I think that was above and beyond the call of duty. I will definitely give him a call when I decide to replace the door.”

 

Tucker

“We love CRSI, and have used them for a variety of services.

We first hired Joe around ten years ago.  Joe put on new siding and, time being the real test , it still looks great.! We get compliments all the time.  Matt and his crew painted all the exterior wood – the columns, windows and doors, finishing the look.  Matt has been back to re-touch over the years and we have been so impressed with their work ethic and honesty that we have referred them often.  Most recently, my sister-in-law used Matt to re-paint their entire interior – They are thrilled and it looks fabulous!

In 2015, we had Joe come back to replace the windows.  We had over 20 windows – and we are very happy with both the quality of the product  and the work.  The new windows really have cut down on the outside noise and energy costs.

Last year, we embarked on a major kitchen/powder room renovation and Matt not only supplied the painting, but gave us a lead on our contractor as well.  Good people just seem to work with other good people.  When Matt finishes a job, he encourages you to do a walk through as he sincerely wants to leave the premises with a happy customer.

Both Matt and Joe are very responsive and, in this day where companies come and go,  they have stayed in business by leaving their customers, both old and new, satisfied.  I am looking forward to having Matt, Luis and the crew back to do the downstairs very soon!

We are happy repeat customers, and happy to recommend their work.”

 

Tyrone

“It was fantastic!  Joe, Danny and the crew were awesome!  I have 2 dogs that are escape artists and they were very mindful not to let them escape. The windows went in much faster than I expected and look amazing!  They returned a few days later to install my new front door and to remove a window to cut in a side door to my kitchen.  The doors look amazing and Danny even replaced a broken light over my garage for me!  Thank you so much Joe and Danny for a job well done.  I have already passed your name to 3 other people!  I highly recommend!!! Windows are Simonton 5500:  The noise reduction is fantastic.  They are outside mowing the grass right now and I can’t hear them!  They have a crystal clear view and easy access to clean both side of the window. Doors are ThermaTru:  Front door has sidelight.  I recommend just purchasing the door hardware with the door.  The doors are beautiful and let in a lot of natural light.”

 

Tyrone

“Joe was great, VERY fair, and extremely accommodating. His main worker, Gonzalo, was exceptional with great attention to detail, huge willingness to help out with other odds and ends jobs at a fair price, and kept the property clean the whole time. Helps to be detailed in explaining exactly what you want… We should have been more explicit, but he was very accommodating and made sure it was done right! House looks amazing! Like new!”

 

Tyrone

“They did a great, great job. They are very easy to work with and has been one of the best experiences! I would highly recommend them to anyone. You did not have to beg them to come out; instead, they were getting there super early to get everything finished ASAP. Our neighbors looked at our work and want to go with Joe now. Hands down amazing!”

 

Tyrone

“The crew was awesome! They were on time. Finished in less than 2 hours. We asked them to come

back and fix the caulk. He was out the next day and did a great job!”

 

Tyrone

“Replaced old siding with fiber cement siding and painted entire house. Installed 25 Simonton window replacements Gutters with guards. We had four different companies come to bid on our projects. Joe, the owner of CRSI was our 4th and last bid. Both my wife and I were amazed have how simple the whole process could of been. Unlike others, there wasn’t any hype or pressure! From start to finish Joe exceeded and surpassed our expectations. The installer, Danny was great!  The new siding and painting looks wonderful! And we love our new Simonton windows.”

 

Woodstock

“The installation crew supervisor did a great job installing the windows. He was quick, thorough and very professional. Overall, I would recommend Joe and his company to anyone looking for replacement windows. I did a lot of research and sat through a lot of presentations, but in the end Joe made the entire process simple and delivered a high quality product within my budget.”

 

Woodstock

“Joe Tichenor and his crews replaced several windows in our house, cut holes and installed two new windows, and replaced the siding on one side of our house with Hardie Plank. After speaking with and obtaining quotes from four different contractors, we decided to hire Joe (CRSI) for the work detailed above. When he met us for the estimate, he was easy to get along with had some great suggestions for us, not trying to sell us the most expensive product. He was very knowledgeable, and his estimate was accurate to the penny. Joe and his crew were prompt for all appointments and installations, and the work was exceptional. We will keep CRSI and Joe Tichenor on our short list to call for future projects involving windows and siding.”

 

Woodstock

“CRSI was very easy to do business with as they showed up on time and were very professional. We dealt directly with the owner, Joe, who kept us informed and made sure we understood the entire process. This was the best experience we have had with a contractor, they did exactly was they said they would do in a timely fashion. The project could not have gone more smoothly. We would recommend them to anyone looking for Siding replacement.”

 

Woodstock

“Joe came out to provide an estimate on replacing the siding and possibly gutters on the front of the house. He arrived on time and was extremely knowledgeable and professional.

To my surprise after evaluating the condition of the siding and gutters Joe stated that they did not need to be replaced! Joe went on to explain in detail what was causing the problems and how I could easily fix myself at a greatly reduced cost. My experience with Joe was extremely positive and I believe he owns and operates a very honest and reputable business, which is very hard to find these days. Based on this experience I will definitely call Joe first for any future siding, gutter or window problems.”

 

Woodstock

“I called around to a few Contractors on getting New Windows installed. After not getting calls returned promptly and Contractors not showing up, it was annoying. When I called CRSI, I spoke directly with the Owner Joe and he was very knowledgeable regarding my needs. He came out to the house the next day, was on time and walked us through the entire process.

CRSI ended up having the best price for the Simonton Windows (top rated by J. D. Power) and his professionalism shined. After starting on the agreed date, the Crew was very professional and neat in appearance and cleaned up every night before going home. Once completed, Joe went around the house with us to make sure we were happy. I would highly recommend CRSI to anyone looking for new windows.”